Supervises the day-to-day clinical and case-management operations of the Social Service Department at a drop-in center serving homeless adults, standing in for the Director of Social Services/Program Director as needed. Trains and coaches case managers on housing-related tasks, community resources, and client documentation, and audits records for compliance with funding and regulatory requirements. Conducts performance reviews and weekly individual supervision for direct reports. Hybrid schedule: 4 days in office, 1 day remote.